State Farm® Insurance Agent Courtny Tyler

"Horrible customer service. This is terribly disappointing as we have been State Farm customers for 37 years and have never had anything but great service from this company…until now. I called to get a policy written up for a new home purchase and was told by the agent that they would call back in a few minutes with the quote. He was nice enough but really didn’t sound like he had time for me. Well, I guess he didn’t because after I hadn’t heard back from him some 24 hours later I called to check status. I was put on hold and then told that he was busy with other customers. I was right, he didn’t have time for me. I decided to call a different State Farm agent not too far from this one. I wish I had called them first. The agent was courteous and knowledgeable and took the time to look up my other policies with State Farm. In 20 minutes I had a policy for our new home. Paid over the phone and received the documentation via email before we ended the call. I did eventually hear back from from the agent, but not until after I had everything wrapped up with the new policy. State Farm is a good company, just save yourself some time and frustration by choosing a different office."

"Following the totaling of my 2007 Ford 150 and the purchasing of a used 2019 Ram 1500 I have been more than pleased with the working relationship I’ve had with the Courtny Tyler Agency of State Farm Insurance in Maricopa, Arizona. While it only took a phone call to cancel my insurance I was able to get the final paper work notarized by the agency in order to turn the totaled vehicle over to State Farm. The gentleman who served as the notary was very pleasant to work with throughout the process. Renewing my insurance on the new purchase was quick thanks to the agencies sales manager, Breanna McAdams. All I had to do was submit the new vehicles VIN and I had insurance. I might add that I have had other insurance companies offer a bid and so far none have been able to compete with State Farm."

"Insurance agents are not known for being the best at customer service...Except here!! Moving in from out of state and having to separate vehicle policies, add a new homeowners policy, throw in flood insurance - I had the staff jumping - and they came through with flying colors!! Nary a hiccup and all done with smiles and helpful advice about the area. Both Courtney and Breanna are the best! Love it!!"

"What a nice place to do business, I went in just for a quote and I came out with two new policies, for my two automobiles and home insurance. The place is very well organized, comfortable, clean, the front desk person very friendly and courteous and Breanna McAdams, a lot of knowledge, fast and she's ready for any questions. I do recommend this place."

"Absolutely horrible service they do not care to help they just keep giving you the run around about why insurance had gone up.. called numerous times to get answers and all the owner and her employees had to say was they are working on it when it should literally take them 1 to 2 days to get it figured out not weeks Owner and her employees cant even have answers or call backs.. But are quick to be calling when payments are late.."

"Absolutley horrible service. I cancelled my insurance because they did not comply with not one thing i signed for and 4 times i called to cancel and every time they said it was taken care of and one month later not a thing has happend have not committed to to anything. My agent was robert. He in no way cares about you or your policy so if you get him ask for someone else. He has absolutely NO idea what he is doing. He had no business working for an insurance company"

"I was looking for a new insurance company when I moved to Maricopa so I contacted Courtny Tyler's State Farm office. They were very friendly, prompt, extremely helpful explaining the different policies for Arizona and the quotes were less than what I currently had. I am now a new customer."